FAQ

VEHICLE REPAIR
FAQ IN CANBERRA


FREQUENTLY ASKED QUESTIONS

01
HOW CAN I GET A QUOTE?
Simply contact our office and make a booking with one of our team members. Most assessments take 10 to 15 minutes, and all quotes can be emailed to you.
02
IF MY CAR DOESN'T DRIVE, HOW CAN I GET IT TO YOU?
We have several towing partners that we work with on a regular basis. You may contact us to use one of these or you can make arrangements with your own towing connection. (www.discounttowing.com.au)
03
I'M WITH AN INSURANCE COMPANY THAT IS NOT LISTED ON YOUR WEBSITE, CAN I STILL GET A QUOTE?
Yes, simply make an appointment, provide a claim number and contact details and we can take care of the rest. Most insurance companies are flexible with your choice.
04
HOW LONG WILL IT TAKE TO
REPAIR MY CAR?
Our average repair time is 4 to 5 working days for most small to medium repairs. Factors to consider are part delays and unforeseen damage.
05
WHEN DO I PAY MY EXCESS AMOUNT?
Our current arrangement with most of our insurers is for excess amounts to be paid on collection directly to us.
OUR STAFF IS SPECIALLY
TRAINED AND FULLY QUALIFIED
CALL US
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